Room Attendant
Benchmark's company culture is central to our management philosophy.
The company's stated purpose is to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the benchmark by which all others are judged takes passion, courage, and dedication.
We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description
Summary:
The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.
Job Description:
Report in; obtain room assignment sheet--noting any special instructions or VIP information--and room master key or room keys.
Check cart and caddy(s) to ensure proper and adequate supplies are available to begin cleaning rooms; proceed to first room.
If a DO NOT DISTURB (Privacy Please) sign is on the door, do not try to enter room unless otherwise instructed by Supervisor or Manager.
Otherwise, knock on door and say Housekeeping wait a few seconds - then repeat procedure.
If no answer:
Open door and turn on light.
Position room attendant cart with open side facing room.
Remove caddy and vacuum and enter room.
Open drapes, turn on all lights, check A/C and TV, and balcony or patio.
While moving around room, collect trash, empty ash trays (be sure any fire is out) into waste baskets.
Empty wastebaskets into trash bag on cart.
Place ash trays, glasses, ice buckets and empty waste baskets in bathroom to be washed.
If food trays are in room, cover tray with napkin and place in entrance foyer.
Return to cart, gather supplies and bring into unit.
Strip beds, collect soiled linen and terry; carry all soiled linen and terry to cart and place in linen bag on cart.
Clean bathtub, shower area, bathroom walls and doors, vanity sink, mirrors, toilet.
Replace room supplies and amenities; clean bathroom floor (be sure to remove, clean and replace sink stoppers).
Make bed(s), clean and dust room furniture and fixtures, closet, and patio or balcony, connecting doors, sliding glass doors and tracks, and access door.
Vacuum carpet, adjust drapes, spray room deodorizer (work your way from farthest corner of room to entry door).
Return caddy and vacuum to cart; turn-out lights, close and lock door.
Record room status on room assignment sheet, noting any repair and maintenance needs; proceed to next room.
Upon completion of room assignments, return cart to designated closet; remove linen and trash bags (soiled linen goes to laundry, trash to dumpster), clean cart and restock with supplies for next day, wait for Supervisor to arrive and sign off on daily assignment sheet.
Turn-in assignment sheet and keys to Housekeeping Office.
Perform any extra or special duties assigned by Supervisor or Manager.
Qualifications:
Although a complete high school education is not a requirement for this position, employment and advancement prospects are much brighter for high school graduates.
Education should include at least two years of English language and two years of mathematics.
The ability to communicate clearly with Resort guests and staff members is essential.
Room attendants should be neat, clean, well-groomed, and be capable of establishing a rapport with our guests in a warm, friendly and courteous manner at all timesSalary:
$9.
11 - $12.
77.
Estimated Salary: $20 to $28 per hour based on qualifications.
The company's stated purpose is to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the benchmark by which all others are judged takes passion, courage, and dedication.
We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description
Summary:
The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.
Job Description:
Report in; obtain room assignment sheet--noting any special instructions or VIP information--and room master key or room keys.
Check cart and caddy(s) to ensure proper and adequate supplies are available to begin cleaning rooms; proceed to first room.
If a DO NOT DISTURB (Privacy Please) sign is on the door, do not try to enter room unless otherwise instructed by Supervisor or Manager.
Otherwise, knock on door and say Housekeeping wait a few seconds - then repeat procedure.
If no answer:
Open door and turn on light.
Position room attendant cart with open side facing room.
Remove caddy and vacuum and enter room.
Open drapes, turn on all lights, check A/C and TV, and balcony or patio.
While moving around room, collect trash, empty ash trays (be sure any fire is out) into waste baskets.
Empty wastebaskets into trash bag on cart.
Place ash trays, glasses, ice buckets and empty waste baskets in bathroom to be washed.
If food trays are in room, cover tray with napkin and place in entrance foyer.
Return to cart, gather supplies and bring into unit.
Strip beds, collect soiled linen and terry; carry all soiled linen and terry to cart and place in linen bag on cart.
Clean bathtub, shower area, bathroom walls and doors, vanity sink, mirrors, toilet.
Replace room supplies and amenities; clean bathroom floor (be sure to remove, clean and replace sink stoppers).
Make bed(s), clean and dust room furniture and fixtures, closet, and patio or balcony, connecting doors, sliding glass doors and tracks, and access door.
Vacuum carpet, adjust drapes, spray room deodorizer (work your way from farthest corner of room to entry door).
Return caddy and vacuum to cart; turn-out lights, close and lock door.
Record room status on room assignment sheet, noting any repair and maintenance needs; proceed to next room.
Upon completion of room assignments, return cart to designated closet; remove linen and trash bags (soiled linen goes to laundry, trash to dumpster), clean cart and restock with supplies for next day, wait for Supervisor to arrive and sign off on daily assignment sheet.
Turn-in assignment sheet and keys to Housekeeping Office.
Perform any extra or special duties assigned by Supervisor or Manager.
Qualifications:
Although a complete high school education is not a requirement for this position, employment and advancement prospects are much brighter for high school graduates.
Education should include at least two years of English language and two years of mathematics.
The ability to communicate clearly with Resort guests and staff members is essential.
Room attendants should be neat, clean, well-groomed, and be capable of establishing a rapport with our guests in a warm, friendly and courteous manner at all timesSalary:
$9.
11 - $12.
77.
Estimated Salary: $20 to $28 per hour based on qualifications.
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